Guides and reference for importers
Plain explanations of the things that hold entries up, written for the person paying for the delay rather than for the file.
Licensed U.S. customs brokerage. Customs broker of record; movement coordinated through vetted partners.
These are the questions importers ask us most often, answered without the regulatory shorthand. Most import problems are not exotic. They come from a code chosen carelessly, a filing made late, or a claim on a label that moved a product into a category nobody expected.
Key takeaways
- Most holds trace back to a decision made before the goods shipped.
- Classification and origin decide duty. Nearly everything else follows from them.
- Filing deadlines run against the vessel, not against your convenience.
- What you say a product is for can change which rules apply to it.
- Where something is a moving target, we say so on the page.
How these are written
No rates and no percentages. Duty numbers change, sometimes several times a year, and a page that quotes one is wrong the moment it is. Where exposure is real and material we say so and explain what drives it, which is the part that stays true.
Where a position genuinely moves — Section 232 coverage and cosmetics under MoCRA being the clearest examples — the page says plainly that an answer confirmed a year ago is worth confirming again.
Where this stops
These pages explain how the system works. They are not a substitute for a ruling on your specific goods, and they are not legal advice.
Formal appeals and legal proceedings sit outside customs brokerage. Where a matter reaches that stage, qualified legal counsel is the right resource and we will say so rather than working beyond our scope.
Classification, filings, duties and charges.
Regulated products, holds and the rules behind them.
Questions
Why are there no duty rates on these pages?
Because they change. A page quoting a rate is wrong as soon as it moves, and a reader has no way of knowing which. We explain what drives the exposure instead, and quote current figures on your actual goods when you ask.
Can I rely on these for my own classification?
Use them to understand how classification works and what questions to ask. A code on your specific goods should be worked through properly, because it applies to every entry that follows and compounds if it is wrong.
Do you cover things other than FDA?
Yes. FDA work is a specialty, not the whole of what we do. Most of these guides are general customs: classification, filings, duties, examinations and the vocabulary that shows up on your paperwork.
Tell us what you're importing.
Commodity, origin, port and arrival date is enough to start.