Talk to a customs broker
Whether you are pricing a first shipment or standing at a terminal with a hold on your container, you will reach someone who can actually read the entry.
Cargo already landed and delayed? Call rather than email — +1 305-330-9745.
General enquiries
For quotes use the quote request, and for a shipment already in trouble use urgent assistance — both route faster than this form.
Do not send passwords, government portal credentials, banking details or Social Security numbers through this form. For shipment documents, use the secure upload option on the urgent assistance or entry review pages.
Where we file
Entries are transmitted electronically, so we can act as your broker at any U.S. port of arrival. Ground handling is arranged locally — through the providers you already use, or through our vetted ocean, air, drayage, warehouse and trucking partners. Retro Customs Brokers is the customs broker of record; freight moves under our partners' own authority.
What happens to what you send us
Shipment details and documents are used to assess and file your entry. We do not sell or share your information with third parties for marketing. See our privacy policy for the full position.