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Retro Customs Brokers

Licensed U.S. customs brokerage · entries filed at every U.S. port +1 305-330-9745 info@retrocustomsbrokers.com Mon–Fri 9–6 · Sat 9–1 ET
The People Filing Your Entries

You will know who is handling your shipment

Most importers cannot name the person who files their entries. That is a problem when a container is held on a Friday afternoon. Here, you have a name, a direct line, and someone who already knows the history of your cargo.

Questions about an entry go to the person who prepared it — not a general inbox.

How We Work

Accessible, accountable, and on the same entry from start to release

Brokerage is a service business that runs on judgement and follow-through. Three commitments shape how the team operates.

Accessible You get a direct line and an email address for the person filing your entry. Urgent matters do not queue behind a contact form.
Accountable The person who classified your goods is the person who answers for that classification if CBP queries it. Nothing is handed off mid-entry.
Consistent Repeat shipments are filed the same way every time, so your classification history holds up under review rather than drifting entry to entry.
Licensed oversight Entries are filed under a licensed customs broker who maintains responsible supervision and control over the customs business — not by whoever happens to be available.
National permit Entries transmitted electronically at any U.S. port of arrival, with ground handling coordinated locally at each gateway.
Coordinated We act as customs broker of record and coordinate the movement through vetted ocean, air, drayage, warehouse and trucking partners operating under their own authority.
Leadership

Licensed brokerage, entry operations and client support

Four people, and you will deal with them directly. Entries are filed under a licensed customs broker who answers for the classifications on them.

Hector Matos

Hector Matos

CEO · Licensed Customs Broker

Leads the brokerage and holds the customs broker licence under which entries are filed. Responsible for classification decisions, entry strategy and the positions we take when CBP queries a filing.

Caitlyn Matos

Caitlyn Matos

Licensed Customs Broker

Prepares and files customs entries, reviews classification and valuation, and handles documentation queries, examinations and holds through to release.

Linda Ramos

Linda Ramos

Import Coordinator

Keeps the entry and the cargo in step — tracking arrivals and free time, scheduling drayage and warehousing, and chasing the documents an entry needs before they become urgent. First point of contact for shipment status.

Vanessa Gonzalez

Vanessa Gonzalez

Accounting

Handles duty and fee remittance, brokerage invoicing and disbursement records, and keeps entry-level cost reporting straight for importers who need it.

Next Step

Speak with our entry team

Tell us what you are importing and where it is arriving. You will be dealing with the person who files it from the first message.